The next chapter: Moving from Skype to Microsoft Teams
Available on desktop and mobile devices
The way we communicate has evolved significantly over the years. From instant messaging to video calls, technology has continuously transformed how we connect with each other.
In order to streamline our free consumer communications offerings so we can more easily adapt to customer needs, we will be retiring Skype in May 2025 to focus on Microsoft Teams (free), our modern communications and collaboration hub.
With Teams, users have access to many of the same core features they use in Skype, such as one-on-one calls and group calls, messaging, and file sharing. Additionally, Teams offers enhanced features like hosting meetings, managing calendars, and building and joining communities for free.
Hundreds of millions of people already use Teams as their hub for teamwork, helping them stay connected and engaged at work, school, and at home. In the past two years, the number of minutes spent in meetings by consumer users of Teams has grown 4X, reflecting the value Teams brings to everyday communication and collaboration.
As we take this next step with Teams, we’re excited about the opportunities ahead. We look forward to continuing to support people’s everyday connections, starting by making it easy to log into Teams with their Skype account.
During this transition period, users have a choice:
1. Move to Microsoft Teams for free. Over the coming days, we will roll out the ability for Skype users to sign into Teams (free) on any supported device using their Skype credentials—starting today with those who are part of both the Teams and Skype Insider programs. By logging in to Teams with a Skype account, chats and contacts will automatically appear in the app so you can quickly pick up where you left off.
During the transition period, Teams users can call and chat with Skype users and Skype users can do the same with Teams users. This helps ensure you can stay connected with everyone, regardless of the platform you’re using during this transition.
2. Export your Skype data. If you prefer not to migrate to Teams, you can instead export your data including chats, contacts, and call history.
Skype will remain available until May 5, 2025, giving users time to explore Teams and decide on the option that works best for them.
Moving to Teams is simple and doesn’t prevent you from also continuing to use Skype during the transition period.
Here’s how to get started:
To assist in this transition, we’ve prepared a step-by-step guide to help get started with Teams and make the most of its features.
Moving forward, we will no longer offer paid Skype features to new customers, including Skype Credit and subscriptions that allow you to make and receive international and domestic calls. Current Skype subscription users can continue to use their Skype Credits and subscriptions until the end of their next renewal period. Skype Credit users can also continue to use their remaining Skype Credit. After May 5, 2025, the Skype Dial Pad will be available to remaining paid users from the Skype web portal and within Teams.
Skype has been an integral part of shaping modern communications and supporting countless meaningful moments, and we are honored to have been part of the journey.
We also understand that change can be challenging and want you to know that we’re here to support you every step of the way. We’re excited about the new opportunities that Teams brings and are committed to helping you stay connected in new and meaningful ways.
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What’s next for Skype users
How to get started with Teams for free
Changes to Skype paid offerings
Thank you for being part of Skype
Jeff Teper
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Goodbye Skype: the legendary video calling app will close in May
The world says goodbye to one of the most famous video calling applications. It is Skype, owned by Microsoft since 2011, although it was born in 2003, which closes its services 25 years later.
Microsoft is shutting down Skype after over two decades
Internet calling service that disrupted landline industry to close in May as tech giant says it will focus on Teams
Skype will ring for the last time on 5 May as owner retires the two-decade-old internet calling service that redefined how people connect across borders.
Founded in 2003, Skype quickly disrupted the landline industry in the early 2000s with its audio and video calls, making the company a household name boasting hundreds of millions of users at its peak. But the platform has struggled to keep up with easier-to-use and more reliable rivals such as Zoom and Salesforce’s Slack in recent years, in part because Skype’s underlying technology grew less suited for the smartphone era.
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